In the throes of diverse living and working environments, communication skills anchor us to what matters. Importance of Communication Skills in the 21st century is much more than you think. 

Communication Skills in Workplace

Business has been more complex with globalization having reached even remote corners of the world. With the increased complexity, communication skills have become vital in the workplace. Employers look out for communication skills as one of the main soft skills criteria that candidates must fulfill to get a job. Employees that communicate fluently and strive to inspire others and reconcile conflict through communication are highly valued in businesses. In the perspective of companies, their most valuable employees have great communication skills. There are several reasons why employers emphasize communication skills amongst their employees. For example, salespeople work in an environment where the speed and accuracy of their communication to customers can determine the difference between a sale and a missed opportunity. 

They are the key to success in the workplace and are crucial for information transmission across multiple channels. Almost all of us are a brand now, selling ourselves to our employers or the company to the customers. Each of us are constantly communicating a story and marketing ourselves to others. In such a situation, it is extremely important to master efficient communication skills to communicate quickly and effectively in this fast paced world. 

Communication is also critical to student success. A variety of technology tools available in the 21st century allow students to learn fast and get effective feedback quickly. Due to the COVID-19 Pandemic, teachers can use digital tools such as video conferencing platforms like Zoom, google meet, hangouts, microsoft spaces & google docs to host classes, learning management systems, teaching platforms and social media to communicate more effectively with students, parents, and other educators.

Communication Styles

Today, communication styles are as diverse as the goals.

Communication can be interpersonal: a two-way interaction with someone else, interpretive: understanding and interpreting a one-way aural or written text, or presentational: presenting information in either a written or oral format. 

Image of People Communicating

Communication Skills aid in critical thinking, your ability to write and emotional intelligence. When you understand the tonality of what you’re communicating, It means you understand who your audience is and how they feel. Communication both verbal and non-verbal is at the core of everything we do. In order to articulate our thoughts and feelings effectively, communication skills are a must. Using communication for a variety of purposes such as; to inform, motivate, instruct & persuade is what is essential in day to day life. The good news is Communication skills can be mastered, simply through the willingness to learn and communicate regularly. The only way to be an expert at communication is to start communicating regularly. Practise is key to mastering this skill. So start your journey today to get better at communicating!

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